LiuGong Names New Chairman of U.S.

F.A.Q

Order Process

How do I order?

The order process is fully explained on the Order Process page.

What's your minimum quantity?

There is no minimum quantity however we have a minimum order value of $55

How long will it take to get my banners?

As soon as you approve your artwork, production can begin. Production time is 5-7 business days after artwork approval and receipt of final payment. After production, shipping usually takes no longer than 2-5 business days.

Payment Process

When do I pay for my banners?

An initial $55 prepress set up fee will be charged on receipt of your order.

Once you have approved your artwork, payment details are finalised and we charge the outstanding amount to your credit card prior to sending your artwork to print.

How can I pay for my order?

There are 3 payment options available to you.

  1. Credit Card - Visa or MasterCard are accepted

  2. Cheque or Money Order – Please make cheques payable to:
    Visual Stop
    13 Fox Street,
    HOLROYD NSW 2142

  3. Direct Deposit – Please make payment to:
    Account Name: Visual Stop
    BSB : 012 233
    Account No.: 49249038

If you chose the payment option of either Direct Deposit or Cheque, once you have made the payment you will need to contact us to arrange for your order to be actioned.

Delivery

How much is delivery?

Freight charges are included on your online quote.

What if I have an urgent job?

We check the “date required” information on all submitted orders prior to accepting them. If the timeline is too tight we will contact you before proceeding.

How long will it take to get my banners?

As soon as you approve your artwork, production can begin. Production time is 5-7 business days after artwork approval and receipt of final payment. After production, shipping usually takes no longer than 2-5 business days.

How are orders delivered?

A courier delivers most orders, with some smaller orders delivered by Australia Post.

Product Details

How long do the banners last?

This is a common question but one that does not have a simple answer. Factors determining the life of any banner are exposure to the weather; sun light, rain and wind, exposure to pollution; car and truck fumes, make up of the banner; fabric, inks, colour and design of the banner and finally storage.

In an extreme example of a fabric banner left outside 24/7 in all weather conditions, the life of the banner should be at least 6 months. Specific event banners, not subject to this constant wear, should last a number of years.

What is the difference between single sided and double sided printing?

Single sided (SS) – This is for opaque fabrics and vinyls with the image visible on one side only.

Double sided (MR) – This is where the image is printed on one side and the ink bleeds through to the back. The result is a high quality image on the front and back with the image on the back “mirror reverse”. This is the industry standard for flags and a cost effective option for most banner printing.

Double sided (CR) – This is where two separate banners are printed and then sewn together. The result is a high quality image on front and back with “correct reading” images on both sides. This is typically used when there is a lot of text on the banner but is a more expensive option.

What maintenance do banners require?

Regular maintenance can extend the life of the banner. Fabric banners can be washed every 2-3 months in a washing machine using cold water, a small amount of washing detergent on a normal wash cycle and line dried.

Stitching up any frayed edges or hems that have come undone will also help to extend the life of your banner.

What printing options do you offer?

A number of different printing options are available depending on your specific requirements, type of fabric, quantity and design.

Digital printing is fast becoming the preferred option and our modern digital technology enables photo quality images to be printed on any size banner and allows us to produce for you, cost effective banners from the smallest quantity, right up to large volume needs.

Screen-printing is still an effective option for large run jobs with simple designs. If you would like a screen-printing quote please contact us with your requirements and one of our staff will email you a quote within 24 hours.

Product Quotes

What is an Online Quote?

The online quote system gives you the full picture, instantly. You input what you want and it works out your total cost, including all hardware, printing and freight.

Some online price information does not include the full picture so please be aware of this when comparing prices.

Why can't I get an online quote for large quantities?

Special discounts apply for large quantity orders and we want to make sure you get the best possible price. Please contact us with your requirements and one of our staff will email you a quote within 24 hours.

Artwork

Are there any additional Artwork Fees?

There will be no extra charge to assist you in preparing artwork if the design is a simple one. If it’s a more complex design and you would still like some assistance, then we will charge you $120 per hour + GST for this service. We will let you know before we start if there is to be a charge for artwork.

Who does the Artwork for the banners?

Ideally you will send us the finished artwork, ready for printing. However, if you need assistance, we have graphic designers available to provide you with expert advice and assistance in the preparation of your artwork. If required, our graphic designers can also create the artwork for you. All you need to do is provide us with the high-resolution images, logos and/or text and our graphic designers will do the rest for you.

How can I send you my artwork?

After requesting a quote, you have the option to attach your artwork during the order process. You can also send your artwork to us after you have confirmed your order by attaching a copy of your file to the following email - banners@visualstop.com.au

Please include in this email the Case Number from your order and the email address you used when placing the order so we can link up your artwork to your order.

We have an email limit of 10MB so please contact us if your file is too big to email.

What format does the artwork have to be in?

We accept artwork in the following formats:

  • Adobe Illustrator (please supply all fonts or convert all text to outline or curves)
  • PDF (print resolution)
  • Photoshop (EPS, TIF, PSD)

Please supply scanned photos in either TIFF or EPS format. Photos need to be scanned at 300dpi at 100% actual size and saved as CMYK, grayscale or bitmap (for line art) never RGB. Please remember that we don't improve your scans, rather we process what is supplied.

How can I ensure proper colour matches?

If you have a specific colour you want us to match we need to have the particular PMS colour number or even a hard copy sample. This is important as the colour you see on your computer screen can be quite different to what we see on our screens.

Do I approve the artwork before the job is printed?

Yes, we will send you an email with a pdf proof attached for you to check and approve. It is really important for you to take the time to thoroughly check the proof, with particular emphasis on spelling and text.

LiuGong Machinery Corp. announced that James William Donoghue has been named Chairman of the Board of Directors for LiuGong Construction Machinery North America.

Mr. Donoghue joined LiuGong in 2008 as President of LiuGong Machinery, Latin America. In his new role he will be responsible for all expansion strategy and for achieving strategic plan objectives for LiuGong for both North and South America. Donoghue follows Mr. Bi Haidong, the previous Chairman, who has been promoted to another position within LiuGong.

"This appointment reflects LiuGong's commitment to further expand its performance in the global market. The board is delighted to welcome Mr. Donoghue as the new Chairman of our North American company," said Mr. Wang Xiaohua, Chairman of LiuGong.

“People are interested in what we have to offer and interested in investing in construction equipment again. It's better than it was a year ago..”

Donoghue has more than 25 years experience in leadership roles within the construction equipment and material handling manufacturing industries. He has worked for the world's top equipment brands, including Case, Ingersoll Rand, Hyster and Yale and now LiuGong. Donoghue brings deep international experience and engineering, sales and marketing expertise to LiuGong, enabling him to grow profits at every single company where he has served. This includes a proven record in launching products globally.

Donoghue received a BS in Agricultural Engineering with an emphasis on power and machinery from the University of Illinois School of Engineering. He went on to obtain an MBA from Webster University's Graduate School of Business.

During his initial two-year assignment with LiuGong, Donoghue led the opening of LiuGong's Latin America subsidiary, introduced numerous new products into the Brazilian market and last year and led the company to a nearly 40% increase in unit sales.

Donoghue notes LiuGong is still a newcomer in the U.S. market, and near-term plans include getting LiuGong products more exposure.

"In North America, it's still early for us," Donoghue said. Currently, LiuGong sells wheel loaders, excavators, backhoes, skid steers and compaction equipment in the U.S. and Canada. "We have a dozen dealers and we're expanding that base. By the end of the year, we'll have many more dealers than we have now."

He noted the market is picking up for LiuGong. "People are interested in what we have to offer and interested in investing in construction equipment again. It's better than it was a year ago," Donoghue said.

LiuGong's approach to growth is tied to a strategy of carefully expanding its global footprint. Five LiuGong subsidiary companies are strategically located to provide expert support to more than 119 dealers worldwide. These regional offices are staffed with engineers, technical experts and sales and marketing support. The regional offices of the subsidiaries include LiuGong North America in Katy, Texas, LiuGong Latin America in Belo Horizonte, Brazil, LiuGong Europe in The Netherlands, LiuGong Australia in New South Wales and LiuGong India in New Delhi, India.

"Our North American customers are pleased with the level of service and support provided by LiuGong. We have the investment into sales and support that customers here expect. We have high quality machines with great performance that are both easy to own and operate. What we really emphasize is that LiuGong brings the complete package," Donoghue said.

LiuGong Machinery Corp., headquartered in Liuzhou, China, has produced high quality construction equipment for more than 50 years and is expanding globally. LiuGong is the largest producer of wheel loaders in the world with a nearly 18% share of that market. In 2009, LiuGong had $1.49 billion USD in sales, producing more than 38,000 units from 16 factories. LiuGong is China's premier heavy equipment manufacturing firm and is the 21st largest construction machinery company worldwide. LiuGong offers a full line of machines including wheel loaders, bulldozers, backhoes, skid steers, forklifts, graders, excavators, rollers, truck mounted cranes, pavers and milling machines.

The firm employs more than 10,000, including more than 650 R&D engineers and employs experienced professionals from around the world into its management, marketing and engineering ranks.